To order a product, you will need to set up an account. To set up an account, we will need to know your name, email address, billing and shipping address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. You will also be asked to create a special username and password so that you may access your account in the future (and so you don't have to re-enter all your information again). When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. When you submit a "Contact" request or a "Nutritional Support" request via our website, we will need to know your name, email address and question, however we DO NOT store any of this information on file. We simply need this information so that we may respond to you and answer your question. After a response is given to you, your request information is destroyed. If a user elects to use our referral service for informing a friend about a product offered on our site, we ask them for their friend’s name and email address. NutraInn will automatically send the friend a one-time email inviting them to visit the site. NutraInn does not store this information. It is only used for the sole purpose of sending this one-time email. If a user chooses to submit a product review, we will need to know your name, email, review description and location so that we may store it to display with your review.
You can choose not to have your name, email or location posted to your review, although we will still need to collect the information to keep on file with your review for internal records. Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
How do we use it?
We may also use the information we collect to occasionally notify you about new NutraInn services, important functionality changes to the Web site, special offers we think you'll find valuable and most importantly just to see how you are doing. If you never want to receive any announcements or special offers from us, contact us and tell us to remove your name. Or simply log into your account manager and update your communication preferences.
How does NutraInn services protect customer information?
To place an order on our site, your browser must except SSL. We use some of the strongest encrypting technology available to safely secure your information. We also protect customer information simply by never selling, trading, loaning or renting your personal information to others (EVER!). NutraInn is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. We also run proactive server, network and facility security audits, proprietary encryption algorithms for database storage, redundant systems, and data backup. |
